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These are some principles of (engineering) management that have been floating around my head. I have observed many of them from great managers at organizations large and small. However, nothing about the principles in this document are specific to engineering. They are general to any type of employee. Job titles

Thinking about the features in a product that users expect, but are rarely advertised.

This post compares the norm-setting behavior of many governments to how programmers make assumptions about schemas and user behavior.